Supervisor, Real Estate Records & Portfolio
JOB SUMMARY This position serves as a key member of the Real Estate Records and Portfolio Management team.
It is responsible for supervising a RE Records & Portfolio Specialist position as well as day-to-day lease complex administration services within an assigned area of Charter's owned and leased portfolio.
With an intense focus on data integrity, accuracy and process consistency, this position will partner with teams within Corporate Services, business stakeholders and legal counsel.
Additionally, this role will be responsible for developing and maintaining relationships with attorneys, landlords and other relevant third-party consultants that support Charter's real estate initiatives and may serve as back-up support for other duties and special projects as needed.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Full scope property and lease administration services Assist Portfolio and Records Management Manager with designing, producing, and review of selected monthly/quarterly reports Train new RE Records & Portfolio Specialists Oversee the daily activities of the specialists to ensure work is complete and deadlines are met Assess work performance and identify areas needing improvement with constructive feedback and coaching and performance reviews, rewards, recognition Abstract and interpret complex or higher dollar value commercial lease documents (leases, amendments, subleases) Responsible for rent analysis and rent payment processing Vendor/landlord relationship management Review annual landlord reconciliation statements and real estate tax calculations to ensure accuracy and lease compliance Responsible for data entry and data management of lease documents Track and maintain critical dates Draft landlord notices, coordinating legal review and obtaining signatures for SNDAs, estoppels, and other transaction related documents Respond to questions with regard to procedures, lease interpretation, and billing calculations Resolve issues that arise in the normal course of the work Recommend/implement new or improved procedures to increase operating efficiency and reduce redundancy Special projects as assigned by manager Backup support as needed Perform other duties REQUIRED QUALIFICATIONSRequired Skills/Abilities and Knowledge Ability to read, write, speak and understand English Prior experience with using a lease administration database Proven ability to interpret complex commercial lease language Proven customer service skills to include handling escalated situations Advanced and proven financial/analytical skills Demonstrated oral and written communication skills Detailed oriented Proven ability to work independently and within a team environment Ability to build successful working relationships and positively influence business partners Ability to multi-task, work successfully under pressure and effectively manage time and workload Advanced proficiency in Microsoft Office (Word, Excel, and Outlook) with the capability to master company specific databases / programs Basic math skills Demonstrated experience in increasing levels of responsibilities Required Education Bachelors degree or equivalent experience Required Related Work Experience and Number of Years Real Estate experience 5
PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge WORKING CONDITIONS Office environment Some travel may be required (approx.
10%) GFR405 2023-13857 2023 Here, employees don't just have jobs, they build careers.
That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The pay for this position has a salary range of $67,100.
00 to $107,300.
00.
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location.
Also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including:
Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
EOE, including disability/vets.
Learn about our inclusive culture.
Recommended Skills Administration Analytical Attention To Detail Billing Business Relationship Management Calculations Estimated Salary: $20 to $28 per hour based on qualifications.
It is responsible for supervising a RE Records & Portfolio Specialist position as well as day-to-day lease complex administration services within an assigned area of Charter's owned and leased portfolio.
With an intense focus on data integrity, accuracy and process consistency, this position will partner with teams within Corporate Services, business stakeholders and legal counsel.
Additionally, this role will be responsible for developing and maintaining relationships with attorneys, landlords and other relevant third-party consultants that support Charter's real estate initiatives and may serve as back-up support for other duties and special projects as needed.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Full scope property and lease administration services Assist Portfolio and Records Management Manager with designing, producing, and review of selected monthly/quarterly reports Train new RE Records & Portfolio Specialists Oversee the daily activities of the specialists to ensure work is complete and deadlines are met Assess work performance and identify areas needing improvement with constructive feedback and coaching and performance reviews, rewards, recognition Abstract and interpret complex or higher dollar value commercial lease documents (leases, amendments, subleases) Responsible for rent analysis and rent payment processing Vendor/landlord relationship management Review annual landlord reconciliation statements and real estate tax calculations to ensure accuracy and lease compliance Responsible for data entry and data management of lease documents Track and maintain critical dates Draft landlord notices, coordinating legal review and obtaining signatures for SNDAs, estoppels, and other transaction related documents Respond to questions with regard to procedures, lease interpretation, and billing calculations Resolve issues that arise in the normal course of the work Recommend/implement new or improved procedures to increase operating efficiency and reduce redundancy Special projects as assigned by manager Backup support as needed Perform other duties REQUIRED QUALIFICATIONSRequired Skills/Abilities and Knowledge Ability to read, write, speak and understand English Prior experience with using a lease administration database Proven ability to interpret complex commercial lease language Proven customer service skills to include handling escalated situations Advanced and proven financial/analytical skills Demonstrated oral and written communication skills Detailed oriented Proven ability to work independently and within a team environment Ability to build successful working relationships and positively influence business partners Ability to multi-task, work successfully under pressure and effectively manage time and workload Advanced proficiency in Microsoft Office (Word, Excel, and Outlook) with the capability to master company specific databases / programs Basic math skills Demonstrated experience in increasing levels of responsibilities Required Education Bachelors degree or equivalent experience Required Related Work Experience and Number of Years Real Estate experience 5
PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge WORKING CONDITIONS Office environment Some travel may be required (approx.
10%) GFR405 2023-13857 2023 Here, employees don't just have jobs, they build careers.
That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The pay for this position has a salary range of $67,100.
00 to $107,300.
00.
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location.
Also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including:
Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.
When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.
EOE, including disability/vets.
Learn about our inclusive culture.
Recommended Skills Administration Analytical Attention To Detail Billing Business Relationship Management Calculations Estimated Salary: $20 to $28 per hour based on qualifications.
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