Systems Engineer II

Company Name:
Charter Communications
## Description
JOB SUMMARY Responsible for assisting design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Participation in full life-cycle of systems engineering activities of high-quality, scalable solutions.
MAJOR DUTIES AND RESPONSIBILITIES _Actively and consistently support all efforts to simplify and enhance the customer experience_
Contributes to design sessions with OSS Architects, Requirements Analysts, IT Operations and OSS Systems Engineers
Reviews existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality
Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services
Creates work effort estimates for assigned tasks and support prioritization and release management
Develops of core code modules, unit test tools and release notes for enhancements and bug fixes
Installs, administers, configures and maintains OSS applications including operating systems and related software
Provides ''on call'' support to resolve OSS application issues after normal business hours
Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window)
Works with database administrators to configure, tune and maintain databases in variety of languages
Documents systems configurations and upgrades
Designs and implements change control policies and disaster recovery plans
Monitors and assists in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources
Perform other duties as requested by supervisor
Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.
Strong ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
Strong ability to create detailed documentation to functionally understand new and existing applications
Strong ability to follow and implement established change and control policies and procedures
Strong ability to troubleshoot application problems
Broad knowledge of development tools, application frameworks, and testing tools
Broad knowledge of OSS applications and software
Broad knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
Education Bachelor''s degree in Computer Science or related field, or equivalent experience
Related Work Experience Number Of Years Application Development experience in relevant areas 3 - 5
Network OSS application experience 2 - 3
System Administration experience 2 - 3
Database support and development experience 2 - 3
Experience in Enterprise Application Integration (EAI) 2 - 3
Related Work Experience Number Of Years Application Development experience in relevant areas 5+
Network OSS application experience 3+
System Administration experience 3+
Database support and development experience 3+
Experience in Enterprise Application Integration (EAI) 3+
''On Call'' support, on a rotation basis
## Qualifications
Primary Location: US-Colorado-GREENWOOD VILLAGE
Req ID: 1403875

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