Regional Trainer
Company Name:
DISH
Position Type:
Full-time
Description
Over the past 30 years, DISH has built a talented group of leaders and support teams in our Training Department across the enterprise. As the company continues to develop, offering new products and services to an increasing customer base, it looks to recruit outstanding candidates capable of turning ideas and strategies into world-class results.
Requirements
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty. The requirements below are representative of the knowledge, skill and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree from a four-year college or university and one year of related experience.
Skills
Ability to effectively interact with all levels of organizational staff
Competencies include excellent written/oral communication, organizational, analytical, presentation/facilitation and interpersonal skills
Flexible, innovative and the ability to manage responsibilities and priorities in a fast-paced, growth-oriented and time-critical environment
Bilingual Spanish/English preferred but not required
Certificates, Licenses, Registrations
Must be able cover travel expenses at the time of travel (reimbursed upon completion)
Must have a valid credit/debit card and a U.S. State-issued driver's license
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
CSC/Corporate
Standard office/presentation environment
Travel
Travel domestically and internationally
Required to travel up to 80% of the time
Can be for extensive periods of time
Responsibilities
This is the overall impact of achievements for the company/department, plans, goals, projects, and other accountabilities. The Regional Trainer will be evaluated on the extent of which he/she performs the expected work with high quality and within established timelines. All job duties should be performed according to the set standards with thoroughness, speed, and accuracy.
The primary responsibility of this role is to conduct training classes at any DISH domestic or international call center.
Up to 80% travel is required and can be for extended times up to and beyond six weeks at a time
Must be proficient in teaching any DISH training curriculum
Will be accountable for the participants' initial performance and knowledge based on the current training evaluation process
When necessary, responsibilities will also include supporting Business Changes and New Site Launches
When not teaching, the Regional Trainer will be expected to focus on how to make training improvements in a specific site, and evaluate the effectiveness of training as it relates to the site.
Appraise the execution of the curriculum
Identify opportunities, document the plan and solution, help execute the plan, and follow up on the training effectiveness
Work with the Training Manager at the local site to help as needed, including filling in for uptraining, rolling out communication, participating in local training events, and more
The Regional Trainer will aid with the project execution as assigned, which may include return on investment (ROI) development, reporting, process documentation, execution, inspection, and testing.
These duties and responsibilities are intended to provide specific actions to continually adhere to the Training organization and DISH's expectations. The Regional Trainer will be expected to focus on all the objectives listed above, while still maintaining the general DISH performance factors of strong customer service, professionalism, teamwork/interpersonal relationships, innovation/process improvement, communication, initiative, and functional expertise. Job duties are not limited to those listed above; additional duties and/or expectations may be implemented at any time.
Company Description:
Over the past 30 years, DISH has built a talented group of leaders and support teams at its corporate headquarters in Englewood, Colorado. As the company continues to develop, offering new products and services to an increasing customer base, it looks to recruit outstanding candidates capable to turning ideas and strategies into world-class results.Estimated Salary: $20 to $28 per hour based on qualifications.
DISH
Position Type:
Full-time
Description
Over the past 30 years, DISH has built a talented group of leaders and support teams in our Training Department across the enterprise. As the company continues to develop, offering new products and services to an increasing customer base, it looks to recruit outstanding candidates capable of turning ideas and strategies into world-class results.
Requirements
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty. The requirements below are representative of the knowledge, skill and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree from a four-year college or university and one year of related experience.
Skills
Ability to effectively interact with all levels of organizational staff
Competencies include excellent written/oral communication, organizational, analytical, presentation/facilitation and interpersonal skills
Flexible, innovative and the ability to manage responsibilities and priorities in a fast-paced, growth-oriented and time-critical environment
Bilingual Spanish/English preferred but not required
Certificates, Licenses, Registrations
Must be able cover travel expenses at the time of travel (reimbursed upon completion)
Must have a valid credit/debit card and a U.S. State-issued driver's license
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
CSC/Corporate
Standard office/presentation environment
Travel
Travel domestically and internationally
Required to travel up to 80% of the time
Can be for extensive periods of time
Responsibilities
This is the overall impact of achievements for the company/department, plans, goals, projects, and other accountabilities. The Regional Trainer will be evaluated on the extent of which he/she performs the expected work with high quality and within established timelines. All job duties should be performed according to the set standards with thoroughness, speed, and accuracy.
The primary responsibility of this role is to conduct training classes at any DISH domestic or international call center.
Up to 80% travel is required and can be for extended times up to and beyond six weeks at a time
Must be proficient in teaching any DISH training curriculum
Will be accountable for the participants' initial performance and knowledge based on the current training evaluation process
When necessary, responsibilities will also include supporting Business Changes and New Site Launches
When not teaching, the Regional Trainer will be expected to focus on how to make training improvements in a specific site, and evaluate the effectiveness of training as it relates to the site.
Appraise the execution of the curriculum
Identify opportunities, document the plan and solution, help execute the plan, and follow up on the training effectiveness
Work with the Training Manager at the local site to help as needed, including filling in for uptraining, rolling out communication, participating in local training events, and more
The Regional Trainer will aid with the project execution as assigned, which may include return on investment (ROI) development, reporting, process documentation, execution, inspection, and testing.
These duties and responsibilities are intended to provide specific actions to continually adhere to the Training organization and DISH's expectations. The Regional Trainer will be expected to focus on all the objectives listed above, while still maintaining the general DISH performance factors of strong customer service, professionalism, teamwork/interpersonal relationships, innovation/process improvement, communication, initiative, and functional expertise. Job duties are not limited to those listed above; additional duties and/or expectations may be implemented at any time.
Company Description:
Over the past 30 years, DISH has built a talented group of leaders and support teams at its corporate headquarters in Englewood, Colorado. As the company continues to develop, offering new products and services to an increasing customer base, it looks to recruit outstanding candidates capable to turning ideas and strategies into world-class results.Estimated Salary: $20 to $28 per hour based on qualifications.
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